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As one of the most
important resources of your business, it is vital
that your employees are effectively utilized,
tracked and managed. |
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Service Manager
not only records static information such as name and
contact details but also information such as
skill-set s, custom fields, commission rates,
workgroup allocations, and G/L segment overrides
where applicable. |
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Track resource
utilization, profit ability, non-billable time, and
unallocated time. |
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A visual labor and
job planner allows you to view workloads, plan
ahead, allocate resources, manage conflict s, check
maintenance resource requirements, and reschedule
employees / jobs. Drag and drop tools allow for easy
on-screen editing. |
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Management tools
allow you to find employees for a specified time,
with a desired skill-set and in a particular area to
locate and book the appropriate person for the job.
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Employee history
is maintained for statistical analysis of profit
ability, productivity and performance. |
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A number of
different mechanisms are provided for the processing
of time against employees. |
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A Time Recorder
can be used in-house or in the field to record
actual times, these can be compared to estimates and
variance report s can be printed for review.
Alternatively, simply enter labor charges direct to
the job. |
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A spreadsheet
style time entry grid allows each employee to
process their own time sheets. Time Entries can be
verified by a manager and approved before being
retrieved into a job for billing. This process can
also be performed in batch across multiple employees
and jobs. |
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Import facilities
are available to allow you to import time entries
from other time-capturing systems. |