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Service Manager - Query
Service Manager provides you with an effective means to
plan, control, organize, operate, and manage the
products and services that your business has to offer.
Major functional areas in Service Manager include...
Jobs |
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Employees |
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Equipment |
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Agreements |
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Return
Authorizations |
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Faults |
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Query
Tools |
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Online
Solutions |
Query Tools
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Empower your
organization with tools to easily search for and
report on history and activity for customers and
their equipment. |
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Review and
modify historic jobs. Use the Query program to
find the jobs scheduled for today, those for a
particular employee, by status, by job type,
unassigned jobs, late jobs and much more....
Save and reuse these queries, or return them to
the job system or job scheduler to be actioned
or followed up. |
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Comprehensive
financial statistics allow you to analyze trends
within your business. Trend analysis in Service
Manager can highlight the need to:
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Re-distribute employee or equipment
resources |
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Identify hot spot (profit/loss) areas
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Determine how successful an advertising
campaign has been |
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Focus
on particular international markets
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Focus
on certain industries or sectors
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Focus
on certain zones |
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Recognize your top earning 20% of
customers.... |
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Print job
cards, equipment labels, picking slips,
invoices, credit notes, quotations, and
contracts. These forms can be customized to suit
stationery requirements and company methodology.
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There are over
100 reports and forms to choose from which are
constantly being added to. Industry standard
reporting tools such as Crystal Reports may be
used to create new reports and edit existing
reports and forms. |
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